Terms of service

OVERVIEW

Welcome to Love Livo. The terms “we,” “us,” and “our” refer to Love Livo. Love Livo operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Love Livo uses Shopify technology that enables us to provide you with the Services.

These terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

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SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to anyone else, nor grant licenses linked to that account.

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SECTION 2: OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or the appearance of a product may differ from how they appear on your screen due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or will be identical to what is shown in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit quantities of products offered to any person, geographic region, or jurisdiction as applicable.

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SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. Love Livo reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Love Livo confirms acceptance. We must receive and process your payment in order to accept your order. Please review your order carefully before submitting it, as Love Livo may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by email, billing address, or phone number provided at the time of the order.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.

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SECTION 4: PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs processing, or import charges.
Prices posted in our online stores may differ from prices offered in physical stores or other online or third-party stores. From time to time, we may offer promotions for the Services that may affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between promotional terms and these Terms, the promotional terms will prevail.
For all purchases made through our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are properly authorized to use the credit card for the purchase; (iii) your credit card company will honor the charges you incur; and (iv) you will pay the charges incurred at the posted prices, including any shipping, handling, and applicable taxes.

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SECTION 5: SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we hand the products over to the carrier, title and risk pass to you.

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SECTION 6: INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, branding, text, swatches, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of Love Livo, its affiliates, or licensors and are protected by U.S. and foreign copyright and other intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly stated, nothing in these Terms grants or should be construed as granting you any license or other right in any patents, trademarks, copyrights, or other intellectual property of Love Livo, Shopify, or any third party. Unauthorized use may violate federal and state intellectual property laws. Love Livo reserves all rights not expressly granted.
The names, logos, product and service names, designs, and slogans of Love Livo are trademarks of Love Livo, its affiliates, or licensors. You must not use such trademarks without Love Livo’s prior written consent. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

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SECTION 7: OPTIONAL TOOLS

As part of the Services, we may provide access to third-party customer tools over which we have no monitoring, control, or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of any optional third-party tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms under which the relevant third-party provider offers them.
We may also offer new features through the Services in the future (including new tools and resources). Such new features shall also be considered part of the Services and will be subject to these Terms of Service.

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SECTION 8: THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to third-party websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, nor do we warrant, the accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, or resources from third-party websites. Please review third-party policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

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SECTION 9: RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]
Love Livo uses Shopify technology that enables us to provide you with the Services. However, any sale and purchase you make in our store is made directly with Love Livo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales that take place between you and Love Livo, including any injury, damage, or loss caused by products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liability arising out of or relating to your purchases and transactions with Love Livo.

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SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services to provide and improve the Services for you. To provide the Services, information you submit may be transmitted to Shopify and shared with third parties that may be located in countries other than your country of residence. For more information about how we, Shopify, and our partners use personal information, please review our Privacy Policy [LINK].

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SECTION 11: COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media and for any purpose, including commercial use. For example, we may use this license to operate, provide, evaluate, optimize, improve, and promote the Services and to fulfill our obligations and enforce our rights under these Terms.
You also represent and warrant that: (i) you have all rights necessary to all Comments; (ii) you disclosed any compensation or incentive received in connection with submitting Comments; and (iii) your Comments will comply with these Terms. We have no obligation to (1) keep Comments confidential; (2) pay compensation for Comments; or (3) respond to Comments.
We may, but are not obligated to, monitor, edit, or remove Comments that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or that violate any party’s intellectual property or these Terms.
You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your Comments will not contain defamatory or unlawful, abusive, or obscene material, nor computer viruses or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else, or mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We are not responsible for Comments posted by you or any third party.

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SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

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SECTION 13: PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) to violate any international, federal, provincial, state, or local laws or regulations; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person; (e) to submit false or misleading information; (f) to upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or procure the sending of “junk mail,” “chain letters,” “spam,” or similar content; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use of the Services or that may harm Love Livo, Shopify, or users of the Services, or expose them to liability.
You also agree not to: (a) upload or transmit viruses or malicious code that could affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, engage in phishing, commit “pharma” fraud, engage in pretexting, spidering, crawling, or web scraping; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.

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SECTION 14: TERMINATION

We may terminate this agreement or suspend your access to the Services (or any part of them) at our sole discretion at any time without notice, and you may remain liable for all amounts due up to and including the termination date.
The following sections will survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

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SECTION 15: DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available for general information only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all liability arising from reliance placed on such materials by you or any visitor to the Services, or by anyone who may be informed of any of its contents.
UNLESS EXPRESSLY STATED BY LOVE LIVO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

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SECTION 16: LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOVE LIVO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY OR ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

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SECTION 17: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Love Livo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys’ fees, payable to any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to notify promptly will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such a claim at your expense, including choosing counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (not to be unreasonably delayed). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

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SECTION 18: SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

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SECTION 19: WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies or operating rules posted by us on this site or in respect of the Services, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including, without limitation, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

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SECTION 20: ASSIGNMENT

You may not assign, transfer, or delegate this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

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SECTION 21: GOVERNING LAW

These Terms and any separate agreements under which we provide you Services shall be governed by and interpreted in accordance with the federal and state or territorial courts of the jurisdiction to which Love Livo belongs. You and Love Livo submit to the venue and jurisdiction of such courts.

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SECTION 22: HEADINGS

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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SECTION 23: CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes as required by applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

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SECTION 24: CONTACT INFORMATION

Questions about the Terms of Service should be sent to lovelivo.store@gmail.com.

Welcome to Love Livo. This website is operated by us and powered by Shopify technology. By browsing, purchasing, or using our services, you agree to our terms and conditions.

You may only purchase if you are of legal age (or have the consent of an adult).

We reserve the right to reject or cancel orders for any reasonable reason.

We do our best to display our products accurately, but color or appearance may vary depending on your device.

Prices, promotions, and descriptions may change without prior notice.

We only ship within Spain (mainland, Balearic Islands, and Canary Islands).

We do not accept returns for hygiene reasons, except in cases of an order error or a damaged product.

All website content is protected by intellectual property rights.

We are not responsible for content or products from third parties accessed through external links.

Use of this website implies acceptance of our Privacy Policy, Cookie Policy, and these Terms of Service.

Shopify provides the technology, but Love Livo is directly responsible for all sales and customer service.

We may modify these terms at any time. We recommend reviewing them periodically.

📩 If you have any questions, you can contact us at:
info@lovelivo.com